Customized solutions - the Photo Forum case

How Photo Forum found not just a solution to its IT challenges, but also a trusted partner

Photo Forum (https://photo-forum.net) is the largest photography website in Bulgaria. Its founder struggled in managing its IT infrastructure with lower expenditure of time and money. Site maintenance required just a few hours of work per month. Creating an in-house IT department was not profitable. 

Neterra responded with a customized solution that met the specific needs of Photo Forum, offering them support and resources according to their own needs. 

Customized solutions - the Photo Forum case
 /  How Photo Forum found not just a solution to its IT challenges, but also a trusted partner

The Client

Photo Forum (https://photo-forum.net) is the first and largest Bulgarian photography site. It has over 20 years of history and is the organizer and co-organizer of many photography events, exhibitions, courses, workshops, and photography trips. However, the most important and long-standing thing that they do is the ability to share and communicate within their community. 

The challenge

The challenge

In the ever-evolving digital landscape, Photo Forum, a prominent online platform for photography enthusiasts, faced a pressing dilemma: how to efficiently manage their IT infrastructure without draining their limited financial and time resources. 

With IT demands averaging just 2-3 hours per month, maintaining an in-house IT department or even employing a single dedicated IT staff member was simply not feasible. Recognizing the critical importance of robust IT management in sustaining their online presence and user experience, Photo Forum sought a solution that would alleviate their IT burden while ensuring seamless operations. 

 

 

 

The solution

Neterra's 30 years’ experience, as well as client oriented approach, ensured the creation of a successful partnership that has lasted for over 15 years. 

Aiming to help its clients' business challenges, Neterra created the Managed Network Services service, and Photo Forum became its first satisfied client. 

Neterra offers a customized and flexible solution that fully meets the specific needs of Photo Forum. Entrusting its system administration in the hands of specialists, the company optimized its IT processes. 

Neterra's approach is simple but effective: providing Photo Forum with the support and resources they need only when they need them. Neterra also monitors and maintains Photo Forum's IT infrastructure, ensuring its stability, security and performance. 

By entrusting its system administration to Neterra's expert hands, Photo Forum frees up valuable time and resources to focus on its core business goals and developing its platform. 

 

 

All images used on this page belong to Photo Forum

The result

"After we started working with Neterra, the change was huge," says Photo Forum. In addition to being able to minimize costs and optimize the time of its team, Photo Forum also experienced a significant improvement in the performance of its website. 

"The biggest advantage in our work with Neterra is the close relationship we have and the way we can communicate on “the same language”. Problems are solved quickly and qualitatively, communication flows easily, and the results are visible." 

By choosing Neterra, Photo Forum not only found a solution to their IT challenges, but also a trusted partner, dedicated and supportive of their successes. 

"We have been happy to partner with each other over the years. We appreciate your help in overcoming this challenge. Neterra's expert advice and meticulous work exceeded our expectations. Working with their team is a pleasure and their support is an integral part of our success," the company added. 

A successful partnership

Entrusting the system administration to Neterra allowed Photo Forum to focus on its main business goals and its own development. The partnership was highly appreciated by the company, as it led to cost reduction, improved website performance and seamless communication with the Neterra team.  

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