Neterra – The Ultimate Partner for VPSBG

 

For more than 10 years, we have almost never experienced outages with Neterra, a huge level up in comparison to our 2 years of experience with our previous provider. We can proudly say that making the switch was one of the best decisions for our hosting business. - VPSBG shares. 

 

What's so great about this successful partnership? - see below: 

Neterra – The Ultimate Partner for VPSBG
 /  Neterra – The Ultimate Partner for VPSBG

The Client:

Ever since the beginning, VPSBG's focus has always been to create a reliable hosting platform driven by open-source software with earlier goals also featuring building in-house software in Bulgaria. VPSBG now has a global presence, delivering hosting solutions to small clients and medium-sized businesses worldwide. 

Looking ahead, their team has an ambitious roadmap, aiming to introduce additional innovations and to further expand their scope and services in order to meet the ever evolving expectations for better and reliable security.

The Challenge

The Challenge

 

Early on, their infrastructure was at first colocated in another datacenter in Sofia. However, challenges arose, including difficulties related to scaling and issues with the overall stability of the network connectivity. Additionally, the datacenter also lacked DDoS protection services. 

This prompted VPSBG to seek an alternative solution and they ultimately found a more reliable and proactive partner in the face of Neterra back in 2015. When they made the change, they were very pleased to find out that the connectivity, which Neterra offered, is very stable, with much lower latency and with superior reliability, cutting-edge DDoS protection and fast response times from both engineers and the support team, which is something that VPSBG as a hosting provider are also very reliant on. 

 

The Right Choice

Prior to making the final decision, they also explored different options but ultimately identified Neterra as the ideal match for their needs. 

The DDoS protection feature was a crucial factor for VPSBG’s decision to choose Neterra, as network attacks posed a significant threat to their customers meaning that they needed an advanced and highly effective security solution. 

Neterra's IX platform, NetIX, was also beneficial to their connectivity as it enabled direct network peering with major providers, significantly reducing latency and enhancing their overall network connectivity. Furthermore, this also ensured a high-speed, stable connection, directly translating into improved performance and reliability for VPSBG’s global presence. 

Neterra, as a company which highly values its customers and their needs, did a datacenter tour for VPSBG, listened to their needs, and provided a tailored package of services at a competitive price, making the final decision a very easy one. 

The Solution

The Solution

Neterra collaborated with VPSBG in order to define the rack requirements and helped them migrate their infrastructure seamlessly. The improvements were noticeable from day one - with enhanced network stability, reduced latency, and DDoS protection, the client's platform was more stable and secure than ever. 

Additionally, all minor issues that they encountered along the way were swiftly resolved by Neterra’s professional NOC team. However, what impressed them the most was the fact that the team didn’t just fix what was needed, but also did it with genuine care.  

Furthermore, VPSBG also faced challenges with a wide range of DDoS attacks and Neterra helped them find solutions for volumetric DNS amplification attacks without increasing the latency or compromising reliability. 

When VPSBG moved in SDC, they quickly recognized that Neterra was more than just a data center - it offered a comprehensive suite of services that truly set it apart from the rest. By entrusting network management, IP routing, and network failovers to Neterra, VPSBG were able to focus on building better products for their customers, leveraging Neterra’s expertise to handle the complexities of the network. 

Neterra helping VPSBG's growth

Over time, the company has embraced several key innovations that have shaped their growth: 

  • Pioneering SSD-based Virtual Machines: They were among the first to offer SSD-based VMs, setting a new standard for both speed and reliability. 
  • Innovative DDoS Protection: With the help of Neterra, they introduced an affordable yet effective DDoS protection solution, significantly enhancing security for their customers. 
  • Infrastructure Upgrades: The transition to an AMD EPYC and NVMe-based hosting environment has further improved performance and efficiency. 
  • Software Improvements: Numerous enhancements across their software platforms have continually elevated the user experience and bolstered overall security. 
A Stable Partnership

A Stable Partnership

"VPSBG values partners who recognize challenges and are ready to drive change. This is exactly what we see in Neterra - with migrating to StormWall being just one of the many examples of their flawless executions. A special shout-out goes to Zlatko Yordanov for his outstanding contributions." - shared Hrisian Petkov, Co-CEO of VPSBG 

"Neterra not only devised an effective integration plan for the new DDoS provider but also implemented a robust backup and failover scheme. This ensures that even if the third-party experiences outages, network connectivity remains uninterrupted - an essential factor for us at VPSBG, as uptime is critical for our platform". 

“Our experience with Neterra has been quite transformative. We highly recommend partnering up with a proactive and innovative datacenter provider that delivers robust services, anticipates challenges before they arise, and ensures you can count on them even when the unexpected occurs. Choose a partner who truly understands your needs and tailors solutions accordingly. " - continues Hrisian. 

 

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Neterra – The Ultimate Partner for VPSBG